Frequently asked questions

Yes. You can add information you already have, including earlier visits and supporting documents, so your history can become useful over time.

Yes. HealthLynk supports uploading supporting health documents within the configured file-size and file-type limits.

Yes. Prescriptions and test information are supported record types. You can also keep related documents where appropriate.

Yes. Visits and other supported healthcare encounters can be added to your health timeline.

Yes. You can edit supported information you entered. If a record was created by another authorised person or is no longer editable, contact support for help.

No. HealthLynk currently relies on you or an authorised user adding information to the platform. It does not automatically receive records from healthcare providers.