Help centre

Frequently asked questions

Answers about HealthLynk, your records, privacy, subscriptions, family profiles, exports and using the platform.

Exports & your data

Questions and answers

4 answers

Can I download my records?

Yes. HealthLynk provides export functionality for supported records and files so you can keep a copy or use the information elsewhere.

What export formats are available?

Supported exports can include PDF, ZIP and CSV formats, depending on the record set and export flow. The export screen explains what is included in each available format.

Can I delete my HealthLynk account?

You can request account and profile deletion through the available account controls or by contacting support. Deletion and retention are handled under the Privacy Policy and applicable deletion process.

Do I lose ownership of documents I upload?

Uploading a document gives HealthLynk permission to store and process it as described in the applicable terms and privacy information. It does not turn your personal document into public content.